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Emotional Intelligence
Impact on Leadership Capabilities
Bruce L. Gewertz, MD
Arch Surg. 2006;141:812-814.
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The term emotional intelligence (EI) has been advanced to describe the set of personal attributes that enhance social and professional relationships. As developed by Goleman1 and Mayer et al,2 the elements of EI encompass the full range of interactions between individuals and society, including self-awareness, social awareness, self-regulation, and relationship management (Figure). Of these, the key constituents of EI are self-assessment and empathy. Most psychologists believe that EI is not static but is a set of skills that can be learned with commitment and behavioral modeling.3
Figure appears in full text version.
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Figure. Elements of emotional intelligence.
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The increased interest in EI is supported by a growing compilation of data that demonstrate that enhanced social interactions improve personal performance in a wide range of settings. Boyatzis4 studied 2000 supervisors and executives and found that 14 of 16 distinguishing traits for success were emotional rather than cognitive. Spencer and Spencer5 defined . . . [Full Text of this Article] AUTHOR INFORMATION
Author Affiliation: Department of Surgery, University of Chicago, Chicago, Ill.
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